Our Team

Chris Parks,   Pres/CEO     Chris Parks graduated from Towson University with a Bachelors Degree in Business Management and a Masters Degree in Health Information Technology.   Chris went to work as the Quality Assurance Director for a major healthcare practice.  His responsibilities included: monitoring the practice’s compliance with processes, policies, protocols, programs and standards – both industry and organizational. Coordination and collaboration of IT and process change.   Chris had oversight of all credentialing, and revenue processes , EMR/PM software and IT infrastructure.  This includes: Assisting Medical Director of department of psychiatry with any hospital QA/QI contractual needs and creating/implementing a quality assurance plan and policies procedures manual for private practice. 


Raphael Brooks, VP/CFO   Raphael (Rob) Brooks graduated from Towson University with a Masters Degree in Business Management and a Bachelors Degree in Information Services and Technology  in 1985.   Rob went to work for Computer Alternatives where he was the operations manager for a toner recycling company, which he helped to grow into a Printer Services Bureau.  Rob became a partner shortly afterwards and in 1999 he bought out his partner and became the sole owner of Computer Alternatives.  He continued to expand his services to include Network Administration and Consulting Services,  Rob also holds HP, A+, Network+ and MCSE certifications.  In 2006 he started an associated company BayNetworks with his partner Allen Yarus to provide Exchange Email, Disaster Recovery and FTP Services.  As the pace of technology grew, Computer Alternatives and Company formed an IT Security and Consulting Group to meet the growing needs of its clientele.

In 2013, together with Chris Parks,  AIMBS was created in response to the ever growing demand of the Medical Billing and Business Management Industry to get proper reimbursement for services rendered.


Melanie Raffel, VP/CCO  Mrs. Raffel attended James Madison University and in 2011 transferred to CCBC Catonsville where she graduated from the Nursing Program with an Associates Degree.  She has worked in the medical field for over 8 years  in internal medicine, physical therapy, and different fields of psychiatry including:  adults, adolescents, and neuropsychiatry (both inpatient and outpatient).  Melanie has a wide variety of experience in the medical industry including direct patient care, front office work, billing, and  credentialing.  Her knowledge of the medical industry and the flow of paperwork thru channels gives us an industry edge in processing speedy insurance reimbursements.